Trainings

RCAP offers self-paced online trainings as well as in-person trainings in our seven-state region. Check back frequently for course updates, or subscribe to our email list for regular updates on upcoming trainings.

Contact:
800-775-9767

Training Options

Stay informed about our upcoming RCAP trainings by signing up for our newsletter.

Subscribe to RCAP News

RCAP offers both online and in-person training opportunities. See below for a complete list of upcoming trainings. Note that trainings may only apply to certain states; please check descriptions for further details.

For self-paced trainings, click here.

Special Needs

If you have special needs addressed by the Americans with Disabilities Act, please notify us at least three weeks prior to each workshop you are attending, so that we may make accommodations for you. GLCAP is an equal opportunity provider and employer and does not discriminate against qualified individuals with disabilities.

Great Lakes RCAP is a charter member of the Rural Community Assistance Partnership Incorporated (RCAP) with funding from HHS, USDA and USEPA.

What people are saying about our trainings.

Trainings by State/Category

Illinois

All trainings listed are CST.

Cyber Security for Wastewater Operators - Virtual

Wednesday April 15, 2026 | 9:00 am - 11:00 am

This training will address the basics of Cyber Security, and will have tips that wastewater systems can take to protect themselves from outside cyber threats.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 1 for the Prevention, Reduction, and Elimination of Pollution.

This training will offer 2 contact hours to wastewater operators.

Indiana

Indiana Private Well Testing, Regulations, & More

Wednesday, April 15, 2026 | 9:30 am - 2:30 pm

The Nat Hill Room

Monroe County Courthouse - Third Floor

100 W Kirkwood Ave.

Bloomington, IN

This workshop for professionals can provide insight into how and why a Private Well Program can improve Public Health.

We will cover considerations for testing, review examples of current Indiana regulations, and discuss how to establish a strong private well program.

Kentucky

No current trainings available.

Michigan

All training times listed are EST.

The Well Managed Utility- Customer Sustainability & Economic Development, Employee Leadership and Development, and Customer Satisfaction

Tuesday, December 9, 2025 | 9:00 am -12:15 pm

This wastewater training covers key management areas including Customer Sustainability, Employee Development, and Customer Satisfaction. Participants will explore Technical, Managerial, and Financial Capacity, regulatory and public health responsibilities, and the role of local officials. The course includes self-assessments, tools, and action plans to enhance community sustainability and customer satisfaction.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 1 for the Prevention, Reduction, and Elimination of Pollution.

This training is specifically designed for Wastewater operators/administrators and qualifies for 0.3 Managerial / Wastewater credits only.

Full Day Tribal Training - Fulton

Tuesday, December 2, 2025

Nottawaseppi Huron Band of Potawatomi

Government Center, Room 101 | 1485 Mno-Bmadzewen Wayandro

Registration: 7:30am

Training: 8:00 am - 5:15 pm

Who should attend: Tribal water operators, trainees, and those preparing for certification.
What to expect: Practical instruction, expert-led guidance, and a strong foundation for success

This training will offer .7 technical contact hours and is provided through a Tribal Circuit Rider grant.

Ohio

All training times listed are EST.

Wednesday, February 25, 2026

Managing the Construction Process: Part 2 Construction

9:00 am - 10:45 am

This training offers 1.5 contact hours.

Tuesday, March 17, 2026

The Sanitary Survey Part 1: Preparation

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

Wednesday, March 18, 2026

The Sanitary Survey Part 2: Participation

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

Wednesday, March 18, 2026

Doubletree by Hilton | 50 North 2nd Street | Newark, OH

101 Utility Management for Governing Boards - Part 1

Registration: 9:00 am

Training: 9:30 am - 12:00 pm

Geared to Council Members, Utility Boards, and Administrators, this training is part 1 of a requirement of the OEPA to receive eligibility for Principal Forgiveness.

This course will include basic regulatory requirements, public health and environmental protection responsibilities, and customer expectations to assist you in understanding your role of the governing board and other local officials in building and sustaining utility capacity.

JOIN US AFTER LUNCH FOR PART 2

201 Financial Management for Governing Boards - Part 2

Training: 1:00 pm - 3:30 pm

In part 2 of the Ohio EPA's requirement for Principal Forgiveness eligibility, RCAP staff will introduce financial management best practices for water and wastewater systems specific to planning, budgeting, accounting, and the importance of good reporting and record keeping.

This course will address how Asset Management planning informs budgeting, which in turn provides the revenue target for rate setting for Administrators, Boards, Fiscal Officers and Council Members to increase your managerial and financial management skills.

Best Practices and Tips for Private Well and Spring Owners - OH

Wednesday, March 25, 2026

Noble County Health Department Conference Room

44069 Marietta Road | Caldwell, OH 43724

Registration: 5:00/ pm EST

Training: 5:30 pm - 7:30 pm EST

This training is designed for Homeowners on private wells or springs, which present unique challenges compared to public water systems. Learn how to properly evaluate your water system, preventing or identifying concerns. In this two‑hour session, we will cover well types, well log information, testing basics, proper maintenance, and financial assistance options for eligible households.

Walk-Ins Are Welcome.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Private Drinking Water Well Owners to Help Improve Water Quality.

Wednesday, March 4, 2026 | 9:00 am - 10:45 am

Rate Setting Part 1 Rates and their Value - Virtual

This training is designed for administrators, council members, board members, and water utility operators, providing a foundational understanding of how to establish a rate structure that ensures full cost recovery for their water utility.

This training offers 1.5 "other" drinking water and wastewater contact hours.

Wednesday, March 11, 2026 | 9:00 am - 10:45 am

Rate Setting Part 2 Rates and their Value - Virtual

This training offers 1.5 "other" drinking water and wastewater contact hours.

Wednesday, April 1

Managing the Construction Process: Part 1 Pre-construction

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

Wednesday, April 1

Water Audit Implementation Workshop

Zanesville/Muskingum County Conference Center

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

Learners will become familiar with the AWWA water audit software. Several graphs and work sheets will be provided to help utility systems complete the Water Audit. Instruction will include the process for  validating data in order to improve audit accuracy. Lastly, participants will explore how to use the findings of the audit to inform efforts to control real losses and different methods of leak detection, including selecting the right equipment.

Lunch on your own. Registration limited to 60

This training offers 4.5 O&M drinking water and wastewater contact hours.

Wednesday, April 8

RCAP's Village Administrator/BPA Boot Camp

Der Dutchman, Walnut Creek

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

*Governance and Legal Responsibilities *Preparing for Inspections and Audits *Emergency Preparedness *Communication Strategies *Asset Management *Financial Management *Funding Programs *Qualification-Based Selection for Engineers

Lunch provided. Registration limited to 50

This training offers 4.5 "other" drinking water and wastewater contact hours.

Wednesday, April 15

Managing the Construction Process: Part 2 Construction

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

Wednesday, May 6

RCAP's Fiscal Officer Boot Camp

Zanesville/Muskingum County Conference Center

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

This training will assist any level of experience in the Fiscal Officer position to improve financial management of their utility. In this class we will cover water and wastewater utility fund accounting, how to create your own financial proforma, explore infrastructure funding opportunities, roles and responsibilities of the utility team, and sources of information needing incorporated into the annual budget.

Lunch on your own.

This course offers 6 Fiscal Integrity Act credit hours.

West Virginia

No current trainings available.

Wisconsin

All training times listed are CST.

Public Service Commission Rate Increase Overview - Virtual

Tuesday April 14, 2026 | 9:00 am - 10:00 am

This training designed for Clerks, Operators, & Decision Makers. Course is devoted to providing attendees with tips on how to complete the PSC water rate increase process for both a Simplified Rate Case (SRC) and a Conventional Rate Case (CRC).

The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

This training is pending approval for 1 water contact hour.

WOWRA / RCAP O&M Training - Decentralized Systems

April 21 - 22, 2026

The Tributary Hub | 2102 East Springs Drive | Madison, WI 53704

Registration: 7:30 am

April 21 - 22: Session 1: General Session: 8:00 am - 5:00 pm CST

April 23 Session 2: Train The Trainer*: 8:00 am - 12:30 pm CST

*Must attend the 2 day session to attend this session.

Service providers, plumbers, soil testers, installers, and operators, join us for a workforce development workshop related to system management including the operation, maintenance, monitoring, and troubleshooting of decentralized systems. The course describes fundamental concepts of wastewater characteristics and treatment processes and illustrates the importance of periodic operation and maintenance to ensure longevity and optimal performance.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 2 for the Prevention, Reduction, and Elimination of Pollution.

Tuesday May 12, 2026

Town of Campbell | 2219 Bainbridge St, | La Crosse, WI 54603

Registration: 8:00 am

Training: 8:15 am - 9:15 am

USDA RD Apply Overview

This training focuses on the USDA Rural Development funding application process and will cover the "RD Apply online" application steps from creating an account, attaching additional representatives to the application, and an overview of all of the sections of the application.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

1.0 water or wastewater contact hours pending.

STAY FOR THE NEXT SESSION!

Fundamentals of Asset Management

Registration: 9:20 am

Training: 9:30 am - 12:45 pm

Asset Management is a way to plan for repair and replacement of your system's major components by evaluating them and determining when and how much they will cost to replace. The goal of an asset management plan is to minimize costs while still providing the desired level of service to your customers. In this training you will learn the benefits of creating an asset management plan along with the fundamentals of an asset management plan and how to get started developing one.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

3.0 water or wastewater contact hours pending.

Utility Management - Virtual

Tuesday September 8, 2026 | 9:00 am - 12:00 pm

Join us in an overview of the technical, managerial, and financial aspects of utility management including federal regulations and integrating outside services.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

Pending approval for 3 water or wastewater contact hours.

Homeowners

Best Practices and Tips for Private Well and Spring Owners - OH

Wednesday, March 25, 2026

Noble County Health Department Conference Room

44069 Marietta Road | Caldwell, OH 43724

Registration: 5:00/ pm EST

Training: 5:30 pm - 7:30 pm EST

Walk-Ins Are Welcome.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Private Drinking Water Well Owners to Help Improve Water Quality.

All Trainings

Best Practices and Tips for Private Well and Spring Owners - OH

Wednesday, March 25, 2026

Noble County Health Department Conference Room

44069 Marietta Road | Caldwell, OH 43724

Registration: 5:00/ pm EST

Training: 5:30 pm - 7:30 pm EST

Walk-Ins Are Welcome.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Private Drinking Water Well Owners to Help Improve Water Quality.

Water Audit Implementation Workshop - OH

Wednesday, April 1

Zanesville/Muskingum County Conference Center

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

Lunch on your own. Registration limited to 60

This training offers 4.5 O&M drinking water and wastewater contact hours.

Managing the Construction Process: Part 1 Pre-construction

Ohio - Virtual

Wednesday, April 1

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

RCAP's Village Administrator/BPA Boot Camp - OH

Wednesday, April 8

Der Dutchman, Walnut Creek

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

Lunch provided. Registration limited to 50

This training offers 4.5 "other" drinking water and wastewater contact hours.

Public Service Commission Rate Increase Overview

Wisconsin - Virtual

Tuesday April 14, 2026

This training is pending approval for 1 water contact hour.

Cyber Security for Wastewater Operators

Illinois - Virtual

Wednesday April 15, 2026 | 9:00 am - 11:00 am

This training will address the basics of Cyber Security, and will have tips that wastewater systems can take to protect themselves from outside cyber threats.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 1 for the Prevention, Reduction, and Elimination of Pollution.

This training will offer 2 contact hours to wastewater operators.

Private Well Testing, Regulations, & More

Indiana - Classroom

Wednesday, April 15, 2026 | 9:30 am - 2:30 pm

The Nat Hill Room

Monroe County Courthouse - Third Floor

100 W Kirkwood Ave.

Bloomington, IN

This workshop for professionals can provide insight into how and why a Private Well Program can improve Public Health.

We will cover considerations for testing, review examples of current Indiana regulations, and discuss how to establish a strong private well program.

Managing the Construction Process: Part 2 Construction

Ohio - Virtual

Wednesday, April 15

9:00 am - 10:45 am

This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

WOWRA / RCAP O&M Training - Decentralized Systems

April 21 - 23, 2026

The Tributary Hub | 2102 East Springs Drive | Madison, WI 53704

Registration: 7:30 am

April 21 - 22: Session 1: General Session: 8:00 am - 5:00 pm CST

April 23 Session 2: Train The Trainer*: 8:00 am - 12:30 pm CST

*Must attend the 2 day session to attend this session.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 2 for the Prevention, Reduction, and Elimination of Pollution.

RCAP's Fiscal Officer Boot Camp - OH

Wednesday, May 6

Zanesville/Muskingum County Conference Center

Registration: 8:30 am

Training: 9:00 am - 3:00 pm

Lunch on your own.

This course offers 6 Fiscal Integrity Act credit hours.

Wisconsin - Classroom

Tuesday May 12, 2026

Town of Campbell | 2219 Bainbridge St, | La Crosse, WI 54603

Registration: 8:00 am

USDA RD Apply Overview

Training: 8:15 am - 9:15 am

1.0 water or wastewater contact hours pending.

STAY FOR THE NEXT SESSION!

Fundamentals of Asset Management

Registration: 9:20 am

Training: 9:30 am - 12:45 pm

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

3.0 water or wastewater contact hours pending.

Utility Management

Wisconsin - Virtual

Tuesday September 8, 2026 | 9:00 am - 12:00 pm

Join us in an overview of the technical, managerial, and financial aspects of utility management including federal regulations and integrating outside services.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

Pending approval for 3 water or wastewater contact hours.

Instructions and Disclaimers

Instructor-led webinars enable busy local officials and staff the training opportunities they need to fit their schedules. Registration is required, and for many classes, space is limited. If an event fills and a waitlist is started, when practical we will try to add another class. RCAP will give local officials and operational staff priority if we are not able to accommodate everyone.

Once registered, please note: if the training is more than 45 days out, you will not receive a follow-up email. Once within the 45-day window, you will receive the follow-up emails.

Attendance and Recommended Equipment
So your attendance and participation can be accurately calculated, you will not be able to join more than a few minutes early. All presentations will begin promptly at the start time. Please be sure WebEx is the only open program/application on your computer. Please close all other windows to ensure proper credit for contact hours, if applicable.

For the best experience, please join us on a stand-alone computer. If you use a phone or a tablet, you should download the WebEx app to your device, and it is required for Apple devices. To download the desktop app, go to: https://www.webex.com/downloads.html.

Note for Ohio trainings only:
To receive credit for contact hours and certificates of completion, you MUST be clicked on and have the webinar page or screen as your only active screen for at least 90% of the webinar. If you click off of this to open and view other webpages or desktop applications, the Webex, GoTo Meeting, or other hosting applications we use can detect and record this in our attendance reports. We submit these reports to Ohio EPA. We recommend you close all other windows and web pages to avoid accidentally clicking on them.

Future Training Opportunities
RCAP offers multiple training opportunities that include online webinars, in-person classroom training, and hands-on field days. If you would like to receive our monthly email invitation, send your contact information (including an email address) to rcapcommunications@glcap.org.