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Trainings

RCAP offers self-paced online trainings as well as in-person trainings in our seven-state region. Check back frequently for course updates, or subscribe to our email list for regular updates on upcoming trainings.

Contact:
800-775-9767

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Training Options

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RCAP offers both online and in-person training opportunities. See below for a complete list of upcoming trainings. Note that trainings may only apply to certain states; please check descriptions for further details.

For self-paced trainings, click here

Special Needs

If you have special needs addressed by the Americans with Disabilities Act, please notify us at least three weeks prior to each workshop you are attending, so that we may make accommodations for you. GLCAP is an equal opportunity provider and employer and does not discriminate against qualified individuals with disabilities.

Great Lakes RCAP is a charter member of the Rural Community Assistance Partnership Incorporated (RCAP) with funding from HHS, USDA and USEPA.

Trainings by State/Category

All trainings listed are CST.

Cyber Security for Wastewater Operators - Virtual

Wednesday April 15, 2026 | 9:00 am - 11:00 am

This training will address the basics of Cyber Security, and will have tips that wastewater systems can take to protect themselves from outside cyber threats.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 1 for the Prevention, Reduction, and Elimination of Pollution.

This training will offer 2 contact hours to wastewater operators.

Register here

 

Indiana Private Well Testing, Regulations, & More 

Wednesday, April 15, 2026 | 9:30 am - 2:30 pm

The Nat Hill Room
Monroe County Courthouse - Third Floor
100 W Kirkwood Ave.
Bloomington, IN
This workshop for professionals can provide insight into how and why a Private Well Program can improve Public Health.
We will cover considerations for testing, review examples of current Indiana regulations, and discuss how to establish a strong private well program.

No current trainings available.

All training times listed are EST.

Understanding Unregulated Contaminates  - Virtual  

Tuesday, May 12, 2026 | 9:00 am - 10:00 am 

Gain a clear foundation in how emerging and unregulated contaminants are identified, monitored, and managed. This course explains the regulatory landscape, common contaminant types, testing approaches, and broad treatment principles. Participants learn how to prepare for future rules, interpret results, and strengthen utility readiness through practical, unbiased guidance.

This training is approved for 0.1 for both drinking water and wastewater credits/hours.

The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

Register

 

 

Source Water Protection - Virtual

Wednesday, May 13, 2026 | 9:00 am - 10:00 am   

Learn the essentials of safeguarding drinking water sources through practical modules on assessments, protection planning, and effective community communication. This course gives water professionals the tools to identify risks, implement protective strategies, and strengthen public health through proactive source water protection.
This training is only eligible for 0.1 drinking water credits/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.
Stormwater First Steps: Rules and Regulations  - Virtual
Thursday, May 14, 2026 | 9:00 am - 10:00 am   
Get a clear, practical introduction to stormwater management, key regulatory requirements, and how existing utility assets support stormwater responsibilities. This session helps local officials understand MS4 permits, Michigan’s Bolt decision, infrastructure gaps, and the foundational steps needed to plan, fund, and launch effective stormwater programs.
This training is only eligible for 0.1 wastewater credits/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.
Energy Efficiency for Rural Water Systems - Virtual
Wednesday, May 27, 2026 - 9:00 am - 10:00 am  
Learn practical, low‑cost ways to cut energy use in small water systems. This training covers where systems use the most energy, how to track consumption, and simple operational, lighting, and HVAC improvements. Hear real examples from rural operators and leave with actionable steps to boost efficiency and system sustainability.
This training is only eligible for 0.1 drinking water credit/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

 

All training times listed are EST.
Wednesday, April 15
Managing the Construction Process: Part 2 Construction 
9:00 am - 10:45 am 
This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

 

  

Wednesday, May 6

RCAP's Fiscal Officer Boot Camp
Zanesville/Muskingum County Conference Center
Registration: 8:30 am
Training: 9:00 am - 3:00 pm
 This training will assist any level of experience in the Fiscal Officer position to improve financial management of their utility. In this class we will cover water and wastewater utility fund accounting, how to create your own financial proforma, explore infrastructure funding opportunities, roles and responsibilities of the utility team, and sources of information needing incorporated into the annual budget.
Lunch on your own.
This course offers 6 Fiscal Integrity Act credit hours.
Monday, May 11
Rate Setting Part 1: Rates and their Value
9:00 am - 10:45 am
This training offers 1.5 X contact hours to drinking water and wastewater operators.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

Tuesday, May 12
Rate Setting Part 2: Rates and their Value
9:00 am - 10:45 am
This training offers 1.5 X contact hours to drinking water and wastewater operators.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

SAVE THE DATE!
WEDNESDAY JUNE 3, 2026
FIELD DAY COMING TO SCIO, OHIO 

Wednesday, June 9

Preparing A Financial Projection for Your Utility

Hilton Garden Inn Columbus/Grove City
3928 Jackpot Road | Grove City, OH 43123
Registration: 8:30 am
Training: 9:00 am - 3:00 pm
This is a hands-on learning experience with one-on-one personal attention for those in administrative, financial, or managerial positions within a water or wastewater utility. Attendees will create a usable financial proforma to be used in the annual budget, loan applications, rate setting, and meeting regulatory requirements of asset management.
Each utility attending will be asked to bring at least 1 laptop, financial report, most recent audit, current debt list, and current rate schedule/legislation.
Walk away with a great tool for making decisions!
Wednesday, June 24
From Paper to Practice: Contingency Plan Workshop

Microtel Inn & Suites by Wyndham
506 Pike Street | Marietta OH 45750

Registration: 8:30 am
Training: 9:00 am - 3:00 pm
This workshop provides an overview of Ohio EPA contingency plan requirements for public water systems. Participants will learn how to develop and maintain required documentation, apply effective communication protocols during emergencies, and conduct after‑action reviews following an event. The workshop concludes with a facilitated tabletop exercise using participants’ contingency plans and includes lectures, breakout sessions, and guided discussion.
1-Hour Lunch on Your Own

No current trainings available.

All training times listed are CST.

 

Public Service Commission Rate Increase Overview - Virtual

Tuesday April 14, 2026 | 9:00 am - 10:00 am

This training designed for Clerks, Operators, & Decision Makers. Course is devoted to providing attendees with tips on how to complete the PSC water rate increase process for both a Simplified Rate Case (SRC) and a Conventional Rate Case (CRC).

The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

This training is pending approval for 1 water contact hour.

 

WOWRA / RCAP O&M Training - Decentralized Systems

April 21 - 22, 2026

The Tributary Hub | 2102 East Springs Drive | Madison, WI 53704
Registration: 7:30 am
April 21 - 22: Session 1: General Session: 8:00 am - 5:00 pm CST
April 23 Session 2: Train The Trainer*: 8:00 am - 12:30 pm CST
*Must attend the 2 day session to attend this session.

Service providers, plumbers, soil testers, installers, and operators, join us for a workforce development workshop related to system management including the operation, maintenance, monitoring, and troubleshooting of decentralized systems. The course describes fundamental concepts of wastewater characteristics and treatment processes and illustrates the importance of periodic operation and maintenance to ensure longevity and optimal performance.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 2 for the Prevention, Reduction, and Elimination of Pollution.

Register here

 

 

Tuesday May 12, 2026

Town of Campbell | 2219 Bainbridge St, |  La Crosse, WI 54603

Registration: 8:00 am

Training: 8:15 am - 9:15 am

USDA RD Apply Overview

This training focuses on the USDA Rural Development funding application process and will cover the "RD Apply online" application steps from creating an account, attaching additional representatives to the application, and an overview of all of the sections of the application.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

1.0 water or wastewater contact hours pending.

Register here

STAY FOR THE NEXT SESSION!

Fundamentals of Asset Management

Registration: 9:20 am

Training: 9:30 am - 12:45 pm

Asset Management is a way to plan for repair and replacement of your system's major components by evaluating them and determining when and how much they will cost to replace. The goal of an asset management plan is to minimize costs while still providing the desired level of service to your customers. In this training you will learn the benefits of creating an asset management plan along with the fundamentals of an asset management plan and how to get started developing one.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

3.0 water or wastewater contact hours pending.

Register here

 

 

Utility Management - Virtual

Tuesday September 8, 2026 | 9:00 am - 12:00 pm

Join us in an overview of the technical, managerial, and financial aspects of utility management including federal regulations and integrating outside services.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

Pending approval for 3 water or wastewater contact hours.

Register here

 

Best Practices and Tips for Private Well and Spring Owners - OH

Wednesday, March 25, 2026
Noble County Health Department Conference Room
44069 Marietta Road | Caldwell, OH 43724
Registration: 5:00/ pm EST
Training: 5:30 pm - 7:30 pm EST
This training is designed for Homeowners on private wells or springs, which present unique challenges compared to public water systems. Learn how to properly evaluate your water system, preventing or identifying concerns. In this two‑hour session, we will cover well types, well log information, testing basics, proper maintenance, and financial assistance options for eligible households.
Walk-Ins Are Welcome.
This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Private Drinking Water Well Owners to Help Improve Water Quality.

 

 

All Trainings

Public Service Commission Rate Increase Overview 

Wisconsin - Virtual

Tuesday April 14, 2026

This training designed for Clerks, Operators, & Decision Makers. Course is devoted to providing attendees with tips on how to complete the PSC water rate increase process for both a Simplified Rate Case (SRC) and a Conventional Rate Case (CRC).

The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

This training is pending approval for 1 water contact hour.

Cyber Security for Wastewater Operators

Illinois - Virtual

Wednesday April 15, 2026 | 9:00 am - 11:00 am

This training will address the basics of Cyber Security, and will have tips that wastewater systems can take to protect themselves from outside cyber threats.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 1 for the Prevention, Reduction, and Elimination of Pollution.

This training will offer 2 contact hours to wastewater operators.

Register here

Private Well Testing, Regulations, & More 

Indiana - Classroom

Wednesday, April 15, 2026 | 9:30 am - 2:30 pm

The Nat Hill Room
Monroe County Courthouse - Third Floor
100 W Kirkwood Ave.
Bloomington, IN
This workshop for professionals can provide insight into how and why a Private Well Program can improve Public Health.
We will cover considerations for testing, review examples of current Indiana regulations, and discuss how to establish a strong private well program.
Ohio - Virtual
Managing the Construction Process: Part 2 Construction 
Wednesday, April 15
9:00 am - 10:45 am 
This training offers 1.5 O&M contact hours to drinking water and wastewater operators.

WOWRA / RCAP O&M Training - Decentralized Systems

April 21 - 23, 2026

The Tributary Hub | 2102 East Springs Drive | Madison, WI 53704
Registration: 7:30 am
April 21 - 22: Session 1: General Session: 8:00 am - 5:00 pm CST
April 23 Session 2: Train The Trainer*: 8:00 am - 12:30 pm CST
*Must attend the 2 day session to attend this session.

Service providers, plumbers, soil testers, installers, and operators, join us for a workforce development workshop related to system management including the operation, maintenance, monitoring, and troubleshooting of decentralized systems. The course describes fundamental concepts of wastewater characteristics and treatment processes and illustrates the importance of periodic operation and maintenance to ensure longevity and optimal performance.

This training was funded and/or carried out as part of the EPA/RCAP Training and Technical Assistance for Wastewater Treatment Works 2 for the Prevention, Reduction, and Elimination of Pollution.

Register here

 

RCAP's Fiscal Officer Boot Camp - OH

Wednesday, May 6

Zanesville/Muskingum County Conference Center
Registration: 8:30 am
Training: 9:00 am - 3:00 pm
This training will assist any level of experience in the Fiscal Officer position to improve financial management of their utility. In this class we will cover water and wastewater utility fund accounting, how to create your own financial proforma, explore infrastructure funding opportunities, roles and responsibilities of the utility team, and sources of information needing incorporated into the annual budget.
Lunch on your own.
This course offers 6 Fiscal Integrity Act credit hours.
Ohio - Virtual
Monday, May 11
Rate Setting Part 1: Rates and their Value
9:00 am - 10:45 am
This training offers 1.5 X contact hours to drinking water and wastewater operators.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

Ohio - Virtual
Tuesday, May 12
Rate Setting Part 2: Rates and their Value
9:00 am - 10:45 am
This training offers 1.5 X contact hours to drinking water and wastewater operators.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

Wisconsin - Classroom

Tuesday May 12, 2026

Town of Campbell | 2219 Bainbridge St, |  La Crosse, WI 54603

Registration: 8:00 am

USDA RD Apply Overview

Training: 8:15 am - 9:15 am

This training focuses on the USDA Rural Development funding application process and will cover the "RD Apply online" application steps from creating an account, attaching additional representatives to the application, and an overview of all of the sections of the application.

This training is produced as part of the RCAP Technitrain Project. This material is based upon work supported under a grant by the Rural Utilities Service, United States Department of Agriculture. Any opinions, findings, and conclusions or recommendations expressed in this material are solely the responsibility of the authors and do not necessarily represent the official views of the Rural Utilities Service.

1.0 water or wastewater contact hours pending.

Register here

 

STAY FOR THE NEXT SESSION!

 

Fundamentals of Asset Management

Registration: 9:20 am

Training: 9:30 am - 12:45 pm

Asset Management is a way to plan for repair and replacement of your system's major components by evaluating them and determining when and how much they will cost to replace. The goal of an asset management plan is to minimize costs while still providing the desired level of service to your customers. In this training you will learn the benefits of creating an asset management plan along with the fundamentals of an asset management plan and how to get started developing one.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

3.0 water or wastewater contact hours pending.

Register here

 

Understanding Unregulated Contaminates

Michigan - Virtual  

Tuesday, May 12, 2026 | 9:00 am - 10:00 am 

Gain a clear foundation in how emerging and unregulated contaminants are identified, monitored, and managed. This course explains the regulatory landscape, common contaminant types, testing approaches, and broad treatment principles. Participants learn how to prepare for future rules, interpret results, and strengthen utility readiness through practical, unbiased guidance.

This training is approved for 0.1 for both drinking water and wastewater credits/hours.

The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

Register

 

Source Water Protection

Michigan - Virtual

Wednesday, May 13, 2026 | 9:00 am - 10:00 am   

Learn the essentials of safeguarding drinking water sources through practical modules on assessments, protection planning, and effective community communication. This course gives water professionals the tools to identify risks, implement protective strategies, and strengthen public health through proactive source water protection.
This training is only eligible for 0.1 drinking water credits/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.
Stormwater First Steps: Rules and Regulations
Michigan - Virtual
Thursday, May 14, 2026 | 9:00 am - 10:00 am   
Get a clear, practical introduction to stormwater management, key regulatory requirements, and how existing utility assets support stormwater responsibilities. This session helps local officials understand MS4 permits, Michigan’s Bolt decision, infrastructure gaps, and the foundational steps needed to plan, fund, and launch effective stormwater programs.
This training is only eligible for 0.1 wastewater credits/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.
Energy Efficiency for Rural Water Systems
Michigan - Virtual
Wednesday, May 27, 2026 - 9:00 am - 10:00 am  
Learn practical, low‑cost ways to cut energy use in small water systems. This training covers where systems use the most energy, how to track consumption, and simple operational, lighting, and HVAC improvements. Hear real examples from rural operators and leave with actionable steps to boost efficiency and system sustainability.
This training is only eligible for 0.1 drinking water credit/hours.
The production of this on-line training was supported by Grant# 90EF0094-01-00 from HHS-ACF. Its content is solely the responsibility of Great Lakes Community Action Partnership, and do not necessarily represent the official views of ACF.

SAVE THE DATE!

OHIO FIELD DAY IS COMING

JUNE 3

SCIO OH

Preparing A Financial Projection for Your Utility

Ohio - Classroom

Wednesday, June 9

Hilton Garden Inn Columbus/Grove City
3928 Jackpot Road | Grove City, OH 43123
Registration: 8:30 am
Training: 9:00 am - 3:00 pm
This is a hands-on learning experience with one-on-one personal attention for those in administrative, financial, or managerial positions within a water or wastewater utility. Attendees will create a usable financial proforma to be used in the annual budget, loan applications, rate setting, and meeting regulatory requirements of asset management.
Each utility attending will be asked to bring at least 1 laptop, financial report, most recent audit, current debt list, and current rate schedule/legislation.
Walk away with a great tool for making decisions!
From Paper to Practice: Contingency Plan Workshop
Ohio - Classroom
Wednesday, June 24

Microtel Inn & Suites by Wyndham
506 Pike Street | Marietta OH 45750

Registration: 8:30 am
Training: 9:00 am - 3:00 pm
This workshop provides an overview of Ohio EPA contingency plan requirements for public water systems. Participants will learn how to develop and maintain required documentation, apply effective communication protocols during emergencies, and conduct after‑action reviews following an event. The workshop concludes with a facilitated tabletop exercise using participants’ contingency plans and includes lectures, breakout sessions, and guided discussion.
1-Hour Lunch on Your Own

Utility Management

Wisconsin - Virtual

Tuesday September 8, 2026 | 9:00 am - 12:00 pm

Join us in an overview of the technical, managerial, and financial aspects of utility management including federal regulations and integrating outside services.

This training was funded and/or carried out as part of the EPA/RCAP Training/Technical Assistance for Small Public Water Systems to Achieve and Maintain Compliance.

Pending approval for 3 water or wastewater contact hours.

Register here

Instructions and Disclaimers

 

Instructor-led webinars enable busy local officials and staff the training opportunities they need to fit their schedules. Registration is required, and for many classes, space is limited. If an event fills and a waitlist is started, when practical we will try to add another class. RCAP will give local officials and operational staff priority if we are not able to accommodate everyone.

Once registered, please note: if the training is more than 45 days out, you will not receive a follow-up email. Once within the 45-day window, you will receive the follow-up emails.

 

Attendance and Recommended Equipment
So your attendance and participation can be accurately calculated, you will not be able to join more than a few minutes early. All presentations will begin promptly at the start time. Please be sure WebEx is the only open program/application on your computer. Please close all other windows to ensure proper credit for contact hours, if applicable. 

For the best experience, please join us on a stand-alone computer. If you use a phone or a tablet, you should download the WebEx app to your device, and it is required for Apple devices. To download the desktop app, go to: https://www.webex.com/downloads.html.

Note for Ohio trainings only: 
To receive credit for contact hours and certificates of completion, you MUST be clicked on and have the webinar page or screen as your only active screen for at least 90% of the webinar. If you click off of this to open and view other webpages or desktop applications, the Webex, GoTo Meeting, or other hosting applications we use can detect and record this in our attendance reports. We submit these reports to Ohio EPA. We recommend you close all other windows and web pages to avoid accidentally clicking on them.

 

Future Training Opportunities
RCAP offers multiple training opportunities that include online webinars, in-person classroom training, and hands-on field days. If you would like to receive our monthly email invitation, send your contact information (including an email address) to rcapcommunications@glcap.org.

 

For more information


Interested in RCAP's services? Send us a message at the below link.

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