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utilities assistance

Utility Bill Assistance

If you are facing a utility shut-off or are low on fuel supplies, GLCAP can help. We can help provide assistance with utility payments, including help during the winter months through the Emergency Home Energy Assistance Program (EHEAP), and help during the summer through the Summer Crisis program.

Emergency Winter Heating Assistance

click to schedule an appointment

The Emergency Home Energy Assistance Program (EHEAP) is available November through March to provide utility bill assistance for electric and heating bills. EHEAP can help you avoid a utility shut-off, reconnect a utility, or provide bulk fuel supplies such as propane, wood, and kerosene for households with less than a 20% bulk fuel supply.

The service is available for eligible residents of Ottawa, Sandusky, Seneca and Wood counties. Income and other eligibility guidelines are listed below.

Click here to schedule an appointment online.

Or call 567-432-5046 to schedule via phone.

If your utilities are already shut off, or are have less than 20% bulk fuel supplies, call 419-333-6054 to be placed on our emergency call list. 


Eligibility Guidelines

In order to qualify for assistance, you must be a resident of Wood, Sandusky, Ottawa or Seneca County, and will need to provide the following items:


• A list of all household members, including Social Security numbers and birth dates

• Proof of citizenship for each household member

• Proof of income for each adult household member for the previous 30 days or 12 months

• Copies of your recent utility bills

• Disability verification (if applicable).


You must also be at or below the income levels noted below, depending on household size.


For more information, download a copy of our brochure.



Household size 1 2 3 4 5 6 7 8
Gross annual income of all household members $22,540 $30,485 $38,430 $46,375 $54,320 $62,265 $70,210 $78,155


To schedule an appointment at one of the following GLCAP locations nearest you,
call 1-800-775-9767 or 567-432-5046, or click here.


GLCAP Port Clinton Family
Development Center
1854 E. Perry St.
Port Clinton, OH 43452



GLCAP Jordan Family
Development Center

812 N. College Dr.
Bowling Green, OH 43402



127 S. Front St.
Fremont, OH 43420



GLCAP Fostoria Family
Development Center
801 Kirk St.
Fostoria, OH 44830

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