Skip to Content
utilities assistance

Utility Bill Assistance

If you are facing a utility shut-off or are low on fuel supplies, GLCAP can help. We can help provide assistance with utility payments, including help during the winter months through the Emergency Home Energy Assistance Program (EHEAP), and help during the summer through the Summer Crisis program.

Emergency Winter Heating Assistance

The Emergency Home Energy Assistance Program (EHEAP) is available November through March to provide utility bill assistance for electric and heating bills. EHEAP can help you avoid a utility shut-off, reconnect a utility, or provide bulk fuel supplies such as propane, wood, and kerosene for households with less than a 20% bulk fuel supply.

The service is available for eligible residents of Ottawa, Sandusky, Seneca and Wood counties. Income guidelines are listed below.

Due to high call volumes for winter heating assistance, callers may experience 10-15 minute hold times. Avoid the wait and schedule through our online system! Click here to start scheduling your appointment.

Eligibility Guidelines

In order to qualify for assistance, you must be a resident of Wood, Sandusky, Ottawa or Seneca County, and will need to provide the following items:


• A list of all household members, including Social Security numbers and birth dates

• Proof of citizenship for each household member

• Proof of income for each adult household member for the previous 30 days or 12 months

• Copies of your recent utility bills

• Disability verification (if applicable).


You must also be at or below the income levels noted below, depending on household size.


For more information, download a copy of our brochure.


Home Energy Assistance Program

The federally funded Home Energy Assistance Program (HEAP) offers a one-time per year credit to eligible Ohioans to help with the cost of utility payments. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. Applications may be completed online at the Ohio Development Services Agency website.

Paper applications may also be completed and turned into Great Lakes Community Action Partnership.
Click here to download a paper application.


Household size 1 2 3 4 5 6 7 8
Gross annual income of all household members $21,857.50 $29,592.50 $37,327.50 $45,062.50 $52,797.50 $60,532.50 $68,267.50 $76,002.50


To schedule an appointment at one of the following GLCAP locations nearest you,
call 1-800-775-9767 or 567-432-5046, or click here.



127 S. Front St.
Fremont, OH 43420



GLCAP Fostoria Family
Development Center
801 Kirk St.
Fostoria, OH 44830


GLCAP Port Clinton Family
Development Center
1854 E. Perry St.
Port Clinton, OH 43452



GLCAP Jordan Family
Development Center

812 N. College Dr.
Bowling Green, OH 43402

Affordable Utility Payment Plans in action

Affordable Utility Payment Plans

Monthly payment plans based on income to help make utility costs more affordable.

Home Energy Conservation in action

Home Energy Conservation

Energy conservation solutions that help lower utility usage and costs.

Insulation & Weatherization in action

Insulation & Weatherization

Learn what improvements the GLCAP Home Weatherization Assistance Program (HWAP) can provide you.

Home Rehabilitation in action

Home Rehabilitation

The GLCAP Home Repair and Home Rehabilitation programs provides home repairs assistance for a variety of needs if you own a home.