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Online app makes registering for winter heating assistance easier

Online app makes registering for winter heating assistance easier

Winter heating help through the Emergency Home Energy Assistance Program (EHEAP) is now easier to obtain by using an online scheduling system.

Great Lakes Community Action Partnership’s EHEAP assistance will be available Nov. 1 for residents of Wood, Sandusky, Ottawa and Seneca counties. All residents applying for assistance must schedule an in-person appointment, which can now be scheduled online by visiting and following the scheduling link.

Scheduling is also available by calling 888-441-4327. However, high call volumes during peak winter months may result in longer hold times for scheduling.

“We help thousands of people every year with EHEAP, and field our most calls during the winter months,” GLCAP Basic Needs Specialist Joyce McCauley-Benner said. “Because of the many calls that we receive, scheduling an appointment online is usually a significantly quicker process than scheduling via phone.”

Scheduling for EHEAP appointments will begin Oct. 28. Appointments will begin on Nov. 1

In order to qualify, the household must be at or below the 175 percent federal poverty guidelines (e.g. up to $45,062.50 annually for a family of four). Applicants will need to schedule an in-person appointment and provide:

  • Proof of income (copies of pay stubs) for the last 30 days for all members of the household ages 18 and over
  • Clients can provide proof of income for the past 12 months if the past 30 days are not reflective of normal income (e.g. seasonal employment)
  • Copies of their most recent energy bills
  • A list of all household members with Social Security numbers and birth dates
  • Proof of U.S. citizenship/legal residency for all household members

More information is available at or  

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