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Instructor-Led Webinars

Instructor-led webinars are offered in three-part or four-part series, enabling busy local officials the training opportunities they need to fit their schedules. Registration is Required.

In order to receive credit, you MUST have the webinar as your active screen.  Minimizing the screen will reduce your participation attention and could prevent you from receiving a completion certificate.

Once you register, we may ask you to take a short pretest. Don't worry if you don't know all the answers -- this test is designed to help us know what information you need.

Please join us at least 10 minutes prior to the start of the training.


Upcoming Webinars



COVID-19 Financial Strategies to Help Small Systems

July 30, 2020: 10:00 am - 11:15 am




Are you concerned about short-term and long-term financial impacts from COVID-19? RCAP staff will offer ideas, strategies and resources to help small water and sewer systems financially cope with this difficult time. We'll discuss how to prioritize and cut O&M expenses, apply for available financial assistance, help your customers connect with aid programs, take measures to manage delinquencies, and potentially reduce debt service expenses.

This training has been applied for 1.0 drinking water and wastewater contact hours.

Click here to register


Tackling Private Property Pipe Issues

Two mornings of virtual training





Before spending millions to increase the capacity of collection and treatment systems, join us to learn strategies to tackle what may be your utility’s largest source of inflow for sewers or unaccounted loss in water distribution systems!

Each day has been applied for 2.5 drinking water and wastewater contact hours.

Click on the date and time below to register:

Day 1 Registration/Topics - August 12, 2020: 9:00 am - 11:45 am   

- Why are Private Property Service Lines Important to Your Utility?
- Best Management Practices for Service Lines - Part 1
- Best Management Practices for Service Lines - Part 2
- Sewer Lateral Programs

Day 2 Registration/Topics - 
August 13, 2020: 9:00 am - 11:45 am

- Water Service Line Programs
- Legal Considerations for Private Property Inspections and Replacement Programs
- Program Financing Options
- Tips for Starting Your Own Private Property Inspection and Renovation Program

Basics of Budgeting for Water Utilities

September 9, 2020: 11:00 am- 12:00 pm  

This one-hour course will address how to analyze existing rates, and how to forecast and budget for upcoming rate adjustments. The course focuses primarily on ensuring that your rate is generating enough revenue to incorporate a full cost recovery method of rate adjustment utilizing the Asset Management Concept.

This course has been approved for 1.0 drinking water "Other" contact hours.

Click here to register

Basics of Rate Setting

September 17, 2020: 10:00 am - 11:15 am EST

This webinar provides an introduction and overview of rate setting methodologies and how they are best applied to different systems based on local needs. We'll explain how rate setting is both an art and a science to ensure fixed and variable expenses are covered along with reserve funds while trying to set up a rate structure that will be fair to different classes of customers.

This course has been approved for 1.25 drinking water and wastewater "Other" contact hours.

Click here to register.


Guiding and Funding Your Utility's Future:
A 3-Part Series

Each course has been approved for 1.0 drinking water and wastewater "Other" contact hours.

Planning for Your System's Future - Part 1

October 7, 2020: 10:00 am - 11:00 am

Planning is a tool to maintain a unifying vision for the future of your utility. In this training, we will discuss how to establish a formal planning framework and who to involve.

The process of using a SWOT program will be introduced. We will explore issues related to community growth or decline, rate setting, system operations and roles of the owner, engineer and operator. The USEPA Strategic Planning Step Guide will be referenced and made available.

Click here to register


Capital Improvement Plans  - Part 2

October 14, 2020: 10:00 am - 11:00 am 

Water Tank

This training introduces the capital improvement planning (CIP) process and identifies the key factors that determine how a CIP is created. We'll cover 10 suggested steps in the process. Tools and examples for utilities on how to complete a short-term plan (5 years) and longer term plan will be shared.

Click here to register


Planning, Lifecycle Cost and Present Worth - Part 3

October 21, 2020: 10:00 am - 11:00 am

This one-hour session will explore how to evaluate your system, assess lifecycle costs and present worth, and use this information in planning and decisionmaking for the utility, especially as it applies to future capital improvements, potential regionalization or privatization.

Click here to register


Controlling Capital Projects:
A 3-Part Series

Each course has been approved for 1.0 drinking water and wastewater "Other" contact hours.

Know What You Need - Part 1

November 5, 2020: 11:00 am - 12:00 pm

This training will help you identify the problem, determine what you need and why you need it, how much your solution will cost, and what your options are.

Click here to register


Preliminary Engineering & Design - Part 2

November 12, 2020: 11:00 am - 12:00 pm

This training will help you understand Preliminary Engineering & Design and what a PER can do for you. You'll learn what a PER should include to help you make the best technical and financial decisions.

Click here to register


Bidding, Contracts & Specifications - Part 3                 

November 19, 2020: 11:00 am - 12:00 pm

This training will help you determine how to select design professionals, when bidding is required, how to understand bid documents and how to evaluate them. It will also address important contract items, construction administration, and whether design-build is for you.

Click here to register