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utilities assistance

Utility Bill Assistance

If you are facing a utility shut-off or are low on fuel supplies, GLCAP can help. We can help provide assistance with utility payments, including help during the winter months through the Emergency Home Energy Assistance Program (EHEAP), and help during the summer through the Summer Crisis program.



Emergency Winter Heating Assistance

The Emergency Home Energy Assistance Program (EHEAP) is available November through March to provide utility bill assistance for electric and heating bills. EHEAP can help you avoid a utility shut-off, reconnect a utility, or provide bulk fuel supplies such as propane, wood, and kerosene for households with less than a 25% bulk fuel supply.

The service is available for eligible residents of Ottawa, Sandusky, Seneca and Wood counties.

Eligibility Guidelines

You will need to provide:

  • A list of all household members, including Social Security numbers and birth dates
  • Proof of citizenship for each household member
  • Proof of income for each adult household member for the previous 30 days or 12 months
  • Copies of your recent utility bills
  • Disability verification (if applicable).

You must also be at or below the income levels below, depending on household size.

Household size 1 2 3 4 5 6 7 8
Gross annual income of all household members $21,245 $28,805 $36,365 $43,925 $51,485 $59,045 $66,605 $74,165

In-Person Appointments

To schedule an in-person appointment at one of the following GLCAP locations nearest you,
call 1-800-775-9767 or 1-888-441-4327.

 

GLCAP
Headquarters

127 S. Front St.
Fremont, OH 43420

 

 

GLCAP Fostoria Family
Development Center
801 Kirk St.
Fostoria, OH 44830

 

GLCAP Port Clinton Family
Development Center
1854 E. Perry St.
Port Clinton, OH 43452

 

 

GLCAP Jordan Family
Development Center

812 N. College Dr.
Bowling Green, OH 43402

Additional Assistance

The federally funded Home Energy Assistance Program (HEAP) also offers a one-time per year credit to eligible Ohioans to help with the cost of utility payments. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill. Applications may be completed online at the Ohio Development Services Agency website.

Paper applications may also be completed and turned into Great Lakes Community Action Partnership.
Click here to download a paper application.

Affordable Utility Payment Plans in action

Affordable Utility Payment Plans

Monthly payment plans based on income to help make utility costs more affordable.

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Home Energy Conservation

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Insulation & Weatherization

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Home Rehabilitation

The GLCAP Home Repair and Home Rehabilitation programs provides home repairs assistance for a variety of needs if you own a home.